Privacy policy for Ragnaruff: Fetch & Smash

In short

• You play without an account. We never ask for your name, email address or contacts.
• Your progress and settings stay on your device.
• The game shows ads from Google AdMob. Players under 16 only get ads that are not personalized.
• We collect anonymous play statistics to balance the game. They cannot be tied to you.

Who is responsible

Ragnaruff: Fetch & Smash is published by:

For anything about privacy or the game, write to support@lofrethia.com.

What stays on your device

The game saves the following on your device only. It is not sent to us, and it is deleted when you delete the game.

• Your year of birth. The game asks for it once, to decide which kind of ads you may see. Only the year is stored.
• Your progress. Levels cleared, lives, power-ups, weekly challenge scores and your chosen character.
• Your settings. For example whether sound is on.

Ads

The game shows ads through Google AdMob, a service of Google Ireland Limited. To deliver ads and to measure and protect them against fraud, Google receives technical data from your device, such as its IP address, device and advertising identifiers, and how you interact with an ad. Every player gets only ads rated for general audiences.

If you are under 16

Ad requests are marked as coming from a child. You are not asked for consent or for permission to track, and you get ads that are not personalized.

If you are 16 or older

Where the law requires it, as in the European Economic Area and the United Kingdom, the game asks for your consent before showing ads. On iPhone it also asks for permission to track. You get personalized ads only if you allow them; otherwise you get ads that are not personalized.

Changing your mind

If the game asked for your consent, as in the European Economic Area and the United Kingdom, you can change your answer at any time: open the game's Settings and tap Privacy choices.

Your device's settings control tracking and the advertising ID. On iPhone, open Settings, then Privacy & Security, then Tracking, and switch tracking off for the game. On Android, open Settings, then Google, then Ads, to reset or delete your advertising ID. You can also write to us and we will help.

Google explains how it uses this data in its own privacy policy at policies.google.com/privacy.

Anonymous play statistics

To find levels that are too hard or too easy, the game sends anonymous events to TelemetryDeck, an analytics service based in the European Union. Examples are a level started, cleared or failed, a power-up chosen, an ad watched, or a weekly challenge finished with its score.

These events contain no name, no contact details, no advertising identifier and not your year of birth. TelemetryDeck tells players apart only by a scrambled identifier that cannot be traced back to a person or a device, and it does not follow you across other apps. More at telemetrydeck.com/privacy.

Purchases

The supporter pack is bought through the App Store or Google Play. Apple or Google handles the payment under its own privacy policy. We never see your payment details; the game only learns whether the pack has been bought.

Why we may use this data

• Personalized ads and tracking: your consent (Article 6(1)(a) GDPR), which you can withdraw at any time.
• Ads that are not personalized, and anonymous statistics: our legitimate interest in funding and improving the game (Article 6(1)(f) GDPR).
• Purchases: to deliver what you bought (Article 6(1)(b) GDPR).

Children

The game is suitable for all ages. We do not knowingly collect personal data from children. Players under 16 are never shown personalized ads and are never asked to consent to tracking. If you are a parent and have a question, write to support@lofrethia.com.

Your rights

You can ask for a copy of the personal data held about you, and ask for it to be corrected or deleted, or for its use to be restricted or stopped. Because the game has no accounts, we hold no data that identifies you; write to support@lofrethia.com and we will help you reach the right party. You can also complain to the Information Commissioner of the Republic of Slovenia (www.ip-rs.si) or to the data protection authority where you live.

Changes

If the game starts handling data differently, we will update this page and the date at the top.